We are committed to protecting your privacy and the confidentiality of any personal information that we collect from you, whether that information is provided in written form, verbally or over the internet.

In collecting and handling your personal information, we abide by the National Privacy Principles ("NPPs") established under the Privacy Amendment (Private Sector) Act 2001. You can obtain information about the NPPs and your privacy rights at the Privacy Commissioner website at www.privacy.gov.au. Please read the following to understand how we will treat your personal information.

What personal information do we collect?
If you become a client of Integral coaching, we collect information including your name, address and contact details.

We primarily collect your personal information through telephone or e-mail enquiries, client meetings, program or email newsletter registration.

 For what purposes do we collect personal information?

(a) If you are a client of Integral coaching
We ask you for personal information that is necessary to enable us to stay in touch with you while you are a client.

(b) Other uses
We may use your contact details to let you know about other programs or services we offer, or to send you our newsletter. If you do not wish to receive such communications, you can let us know by e-mailing or telephoning us at the contact details below.

We will not use or disclose your personal information for any purpose other than as set out above, for a related purpose in circumstances where you would reasonably expect such use or disclosure, where you have consented to such use or disclosure or in circumstances otherwise authorized by the NPPs.

To whom do we disclose personal information?
We do not disclose personal information to any other parties, unless required to by law.

Cookies
Our web site uses cookies which allow us to identify your browser while you are using our site. Cookies do not identify you, they simply allow us to track usage patterns so that we can measure the level of interest in various areas of our site. Most web browsers are set up to accept cookies. You can re-set your browser to refuse all cookies or to receive a warning message with each cookie which you can then refuse by turning it off in your browser. Your internet service provider should be able to assist you to set your preferences.

Unless you provide an e-mail address in the course of your visit to our web site, we cannot identify you.

The security of your personal information.
We treat your personal information at all times as confidential.

Updating and accessing your personal information.
If you become aware or believe at any time that information we hold about you is inaccurate, incomplete or outdated, you may contact us by any of the methods set out below and provide us with evidence of the inaccuracy, incompleteness or out-datedness and we will, if we agree that the information requires correcting, take all reasonable steps to correct the information.

In most cases, you are entitled to access your personal information. We will endeavour to respond to any request for access within two to four weeks, depending on the complexity of the information or the request. Under the NPPs, access can be denied in certain circumstances; we will give you our reasons for denying access if we do so. If the request is complex or time consuming, we may charge a fee for giving you access.

Making a complaint
If you have a complaint about our treatment of your personal information, you should contact us by any of the methods set out below. Depending on the complexity of your complaint, we will consider and respond to it within 7-30 days. We will use our best endeavours to resolve any complaint to your satisfaction. However, if you are not satisfied with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.

Contacting us about privacy and your personal information
Integral Coaching
Suite 1 110 Willoughby Rd
Crows Nest NSW 2065
E-mail: info@integralcoach.com.au